Cancellation Policy
Cancellations are not accepted for services offered by Hena Nafis. Once services are provided, cancellation requests will not be considered.
Refund Policy
Fees paid for services are non-refundable. Once a fee is paid, it cannot be refunded under any circumstances.
Security
All online transactions are protected with the highest levels of transaction security currently available. Hena Nafis’s website does not have the capability to interfere with the payment gateway mechanism. Any issues or errors related to the payment gateway are the responsibility of Razorpay gateway. By using our services, you agree not to hold the website accountable for any disputes with the payment gateway due to their errors or misconduct.
No Liability
The content of the Education Programme is purely for educational purposes and is not intended to diagnose or treat any diseases or provide medical services. Hena Nafis is not responsible for any health loss, injury, or any form of disability or death resulting from participation in any activities or the use of fitness equipment during coaching sessions. You accept full responsibility for your well-being during coaching consultations, including all choices and decisions.
Professional Guidance
Health and Wellness Coaching should not replace professional advice. You should consult with a qualified professional. You are solely responsible for decisions in these areas and acknowledge that your actions are at your own risk. Health and Wellness Coaching does not address mental disorders and should not be used in place of counseling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment.
Waiver and Release
By participating in activities through Hena Nafis’s coaching, you agree to waive, release, and discharge your wellness coach and Hena Nafis, from any liability for injuries or damages resulting from any activity or use of fitness equipment. You agree to hold the Wellness Coach harmless for any consequences arising from advice or referrals given by the Wellness Coach.
Use of Content & Copyright
a. Hena Nafis owns the website and all intellectual property, including programs, processes, designs, software, technologies, trademarks, trade names, inventions, and materials. All services offered on the website are also owned by Hena Nafis.
b. You must obtain prior written permission from Hena Nafis to use any content available on the website.
Violations of Rules & Regulations
Hena Nafis reserves the right to seek all available legal and equitable remedies for violations of these Terms, including blocking access to the Website from a particular Internet address.
Force Majeure
Hena Nafis shall not be held responsible delay in meeting its obligations due to conditions beyond its control. These conditions include, but are not limited to acts of God, as well as interruptions or malfunctions of utilities, communications, or computer services. Hena Nafis will strive to resume performance as soon as reasonably feasible under the circumstances.
Jurisdiction & Governing Law
The use of this website is governed by its terms and conditions, along with applicable Indian laws and regulations issued by regulatory, governmental, and statutory bodies. Users of this website agree to submit to the exclusive jurisdiction of the courts in the State of Delhi.
Corporate Information
Hena Nafis Registered Office: 2B, Colonel Biswas Road, Kolkata ,West Bengal, India 700019
For any queries, you may contact us at: nafishena1@gmail.com